Privacy Policy



Riverside Church is committed to protecting the privacy of visitors to our website, and the confidentiality of any personal information provided to us via this website.

Our Privacy Policy governs the way in which we use and disclose any personal information.

Riverside Christian Centre (‘We’, ‘Us’ or ‘Our’) respects the privacy of every individual who visits (the ‘Site’). This Privacy Policy governs the way in which we use and disclose any personal information (the ‘Personal Information’) that you provide to us whilst visiting the Site. Personal Information includes any information that identifies you personally, such as your name, address or email address.


We use the Personal Information we collect from visitors to the Site in the following ways:

  • to enable you to use any services that we may from time to time provide through this Site and any other websites that we control;
  • for Site administration (including enabling us to respond to any comments on the Site or feedback you may give us)
  • to send you information about our services which we feel may be of interest to you and generally to track the popularity of our marketing activities.
  • We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.


We will only disclose Personal Information to our business partners, law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf.


Every effort has been made to ensure the accuracy of the information contained on this website but we cannot accept any responsibility for errors or omissions, or for any consequences arising from the use of information contained herein.

The site contains hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of personal information you submit whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.


When you view our Site we store information on your computer in the form of a ‘cookie’ (a small text file). Cookies do not allow us access to the rest of your computer and we do not use them to collect Personal Information about you.

We use cookies on the website to provide you with the best possible experience while visiting it. Additionally, we use cookies from Google Analytics (see below) to anonymously record your usage of the website. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes only.

Most web-browsers automatically accept cookies. But you can modify your web-browser settings to decline cookies or to receive a warning before a cookie is stored on your computer. Please refer to your browser’s help screen to learn more about how to do this. However, should you decide to decline or disable any cookies we place on your computer you may not be able to use certain services or features on this Site.

Follow the links below to view instructions on how to manage cookies on some popular web-browsers:

Internet Explorer

We use Google Analytics software which places cookies on your computer to provide us with aggregated usage data of the website. Google Analytics uses first-party cookies to track visitor interactions. The cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. These cookies do not collect information that identifies a visitor. Browsers do not share first-party cookies across domains.

Analytical cookies allow us to count the number of visitors to our website, and to see how users move around the site when they are using it. This helps us to improve the quality of the delivery of our web materials. No personal information is collected or retained by means of the cookies used to generate this statistical information. Information on the cookies used by the default configuration and use of Google Analytics is available here.


As a user you can prevent Google Analytics collecting traffic log data. To provide website visitors with more choice on how their data is collected Google Analytics has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics.

If you want to opt out, download and install the add-on for your current web browser, available here. The Google Analytics Opt-out Browser Add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.


From time to time we may update this Privacy Policy. When we do we will publish the changes on this Site. If you do not agree to these changes, please do not continue to use the Site.

If you have any queries about this Privacy Policy please email [email protected]


Information contained on the database will not be used for any other purposes than the below in section 3. The database is accessed through the cloud and therefore, can be accessed through any computer or device with internet access. The server(s) for the database are in the UK and managed by Churchsuite.

1. Access to the database is strictly controlled through the use of name specific passwords, which are selected by the individual.

2. Those authorised to use the database only have access to their specific area of use within the database. This is controlled by the Data Controller and other specified administrators. These are the only people who can access and set these security parameters.

3. People who will have secure and authorised access to the database include Riverside Church staff, data in-putters, ministry team leaders, life group leaders.

4. All access and activity on the database is logged and can be viewed by the Database Controller.

5. Subject Access – all individuals who are the subject of personal data held by Riverside Church are entitled to:

  • Ask how to gain access to it.
  • Ask what information the church holds about them and why.
  • Be informed how to keep it up to date.
  • Be informed what Riverside Church is doing to comply with its obligations under the General Data Protection Regulations

6. Personal information will not be passed onto any third parties outside of the church environment and associated organisations.

We do not sell or pass any of your personal information to any other organisations and/or individuals without your express consent, with the following exception: by providing us with your details you are giving the Church your express permission to transfer your data to service providers including mailing houses, such as MailChimp, to enable fulfilment of the purpose for collection.

7. Sensitive Personal Information: The Church may collect and store sensitive personal information such as health information, religious information (church attendance) when you and/or your family attend, register for church events and conferences. Your personal information will be kept strictly confidential. It is never sold, given away, or otherwise shared with anyone, unless required, by law.



  1. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

  1. Who are we?

The Board of Directors and Leadership Team of Riverside Church are the data controllers (contact details below).  This means it decides how your personal data is processed and for what purposes.

3.  How do we process your personal data?

The Board of Directors and Leadership Team of Riverside Church complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: –

  • To enable us to provide a voluntary service for the benefit of the public within St. Thomas, Exeter and the wider area;
  • To administer membership records;
  • To fundraise and promote the interests of the charity;
  • To manage our employees and volunteers;
  • To maintain our own accounts and records (including the processing of gift aid applications);
  • To inform you of news, events, activities and services running at Riverside Church;
  1. What is the legal basis for processing your personal data?
  • Explicit consent of the data subject so that we can keep you informed about news, events, activities and services and the processing of gift aid donations.
  • Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement;
  • Processing is “carried out by a not-for-profit body with a political, philosophical, religious or trade union aim” provided: –
    • the processing relates only to partners or former partners (or those who have regular contact with it in connection with those purposes); and
    • there is no disclosure to a third party without consent.
  1. Sharing your personal data
    Your personal data will be treated as strictly confidential and will only be shared with other members of Riverside church in order to carry out a service to other church members or for purposes connected with Riverside church. We will only share your data with third parties outside of the church with your consent.

 How long do we keep your personal data?

  1. We retain electoral roll data while it is still current; gift aid declarations and associated paperwork for up to 6 years after the calendar year to which they relate; and registers for events such as baptisms, marriages and funerals, permanently.
  2. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

  • The right to request a copy of your personal data which the Board of Directors and Leadership Team of Riverside Church holds about you;
  • The right to request that the Board of Directors and Leadership Team of Riverside Church corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for the Board of Directors and Leadership Team of Riverside Church retain such data;
  • The right to withdraw your consent to the processing at any time
  • The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable)
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable)
  • The right to lodge a complaint with the Information Commissioners Office.
  1. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

  1. Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact the Centre Administrator at [email protected]

You can also contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.